Last Updated: June 6, 2026

Welcome to PP Online. We are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing Time

All orders are processed within 10–12 business days (Monday to Friday).

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Estimated delivery time is 2–4 business days after your order has been shipped.

Please note that delivery times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) will enter processing on the same business day.

Orders placed after the cut-off time will begin processing on the next business day.

Shipping Carriers

We may use trusted shipping carriers including:

• USPS
• UPS
• DHL
• FedEx

The carrier used for your shipment will depend on the destination and available shipping services.

Shipping Costs

We currently offer Free Shipping on all orders within the United States.

Any international shipping charges, if applicable, will be displayed during checkout.

Change of Shipping Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Once an order has been shipped, we may not be able to modify the delivery address.

For assistance, contact:

Email: pponline.storee@gmail.com

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment until delivery.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

Order Cancellations

Orders may be canceled before shipment.

If your order has already been shipped, cancellation will not be possible and you must follow our Refund and Returns Policy.

Damaged Packages

If your package arrives damaged:

• Take photos of the package and product immediately.
• Contact us as soon as possible.
• Include your order number and supporting photos.

We will review the issue and work toward an appropriate resolution.

Lost or Delayed Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur.

If your shipment appears lost or significantly delayed, please contact us and we will assist in investigating the issue with the carrier.

Taxes and Duties

Any applicable taxes, duties, or import fees required by local authorities are the responsibility of the customer unless otherwise stated during checkout.

Contact Us

For shipping-related questions, please contact us:

Website: pponline.store

Email: service@pponline.store